RBI Disclosures

Pey’s regulatory disclosures: our role, banking and Payment Aggregator partners, payment rails, customer protection, and Nodal Officer contact — published in line with RBI Master Directions.

Pey’s role

Pey is a Technology Service Provider (TSP). Pey is NOT a bank, NBFC, or Payment Aggregator/PSO. Funds are held and moved only by RBI-regulated partners.

Payment rails

UPI (via NPCI), IMPS, cards, and net banking — settled through bank or licensed Payment Aggregator partners.

Customer liability and turnaround

Failed-transaction reversals follow RBI’s Harmonisation of Turnaround Time circular: UPI/IMPS T+1, cards T+5 working days. Zero-liability and limited-liability framework per RBI’s Customer Protection circulars.

Nodal Officer (Payments)

Anurag Shahi · nodal@pey.co.in · +91 87389 59415 (Interim, Beta).

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